Deposit, Cancellation, Refund & Credit Policy

Deposit Policy

• A non refundable $50 deposit, per camp week is required at registration.

• Deposits apply toward tuition and will automatically converyt to a credit if you cancel.

•  You will never lose yopur deposit- it remains on file as a credit for 12 months.

Mandatory Automatic Billing

• Remaining tuition is due 14 days before each camp week begins.

• If unpaid, the credit or debit card on file will be automatically charged.

Cancellation & Refund Schedule

Until March 31, 2026

• Full refund (minus a 5% tuition processing fee and the non-refundable deposit).

April 1 – April 30, 2026

• 50% refund (excluding deposit) + 50% credit (including deposit portion)

• 5% processing fee (based on total tuition) will be deducted from the refund.

• Applies per camp week

After April 30, 2026

• No refunds

• 100% of all payments (including deposits) will convert to a credit.

•  Credit is valid for 12 months

Active Refund Protection
Active Refund Protection can be added during registration for a small fee (typically 15–20% of your total cart). This protection allows you to cancel your camp week up to 48 hours before it begins and receive a refund directly through Active.

Important details:

• Active Refund must be selected at the time of original registration and cannot be added later.

• To file a cancellation claim, visit refund.active.com or email support@active.com.

• Camps by KT cannot process cancellations for families who purchased Active Refund.

• If you did not purchase this protection, cancellations will follow Camp by KT’s standard billing and refund policy (see below).

You will never lose your money; refunds convert to credits once the refund window closes.

Cancellations After Automatic Billing

• If canceled after billing but before camp begins:

  • No refund

  • Full amount becomes a credit

No-Shows & Same-Week Cancellations

• No-shows receive no refund, no credit, and no transfer.

• If a camper does not attend and notice is given the day of camp or during the camp week, all tuition is forfeited.

• This policy exists because late notice prevents us from offering the spot to waitlisted families.

Credits

• Credits are valid for 12 months

• Credits may be used for any Camps by KT program

• Credits are non-transferable and have no cash value

Transfers

• Transfers must be requested at least 7 days prior to the camp week start

• Transfers are subject to availability

• No transfers allowed for no-shows or same-week cancellations

Medical or Family Emergencies

In documented emergency situations, Camps by KT may issue a credit or partial refund at its discretion.

Why We Have This Policy

At Camps by KT, we strive to accommodate every family while protecting the experience we provide to all campers. Once the camp season has begun, our resources have already been allocated. Staff have been hired, supplies have been purchased, and activities have been set up based on camper registrations.

To maintain fairness and ensure we can offer the highest quality experience, we provide credits instead of refunds during the camp season to prevent last minute cancellations that could leave open spots unused and impact our small business.

We appreciate your understanding and support in helping us create the best camp experience possible!

Behavior Management

Camps by KT maintains a three-strike system for behavioral issues. Physical violence, racist behavior, or severe bullying/harassment results in immediate expulsion with no refund. Please refer to our Terms and Conditions for complete behavior management policies.